Learn what firms are doing to enrich their employee experiences, increase engagement and treat them as they do their valued customers and clients.
Event Information
Date: May 23, 2014
Time: 2:30 – 5:30 pm
Venue: 5/F, Core F, Building 3, 100 Cyberport Road
Price: Complimentary Invitation Only
Transit to Cyberport: Http://www.cyberport.hk/en/
Speaker and Topic Information
The Case for Enhanced Engagement and Treating Employees Like Customers!
Greg Basham, BA, MBA – Chief Executive Officer, eeVoices limited
HR and business leaders know that their greatest success comes when they are working strategically and where their organization has highly engaged talent delivering on the promise of their brand. The paradox for business today is that things are changing so rapidly and delivering sustained sales and revenue growth by focusing on the customer only goes so far. Surveys show that leaders know what needs to be done but they are challenged to find time and resources.
Greg Basham is a founder and CEO of eeVoices Limited – a provider of preemployment screening and reference check services, exit interviews and employee engagement services. His prior career included an executive roles as Vice President & Officer with one of Canada’s largest P&C insurers as well as leading a restructuring of the police and community services for the Vancouver Police and a city’s first Municipal Social Planner.
Get into the Act – Theatre-based Communications Training
Dave Andrews, Founder and Managing Director, Chunky Onion Productions Limited
The moment we enter the workplace we all step onto a stage. Whether doing a sales presentation, conducting a staff evaluation or asking the boss for a raise – It’s “Showtime”. Perhaps communications training should embrace this reality. If your company is looking for a highly-experiential, interactive and effective training delivery technique, Theatre-based Communications Training could be the answer.
Find out how professionally trained actors as communications workshop leaders can help you deliver impactful training.
David Andrews is founder and managing director of Chunky Onion Productions Limited, a Hong Kong based theatre company engaged in staging theatre performances, providing corporate entertainment and event management services and leading theatre-based communications training workshops.
Cultivating an Appreciative Culture for Organizations – Why and How?
Danny Chan, Chief Praise Maker | Praisage
It was while studying in Australia and supporting himself through part time work in customer service positions that Danny came to experience and realise the physical and psychological challenges of working on the front-line of business, as well as the power of both complaints and appreciation.
After returning to Hong Kong in 2001, Danny was engaged in a variety of roles across diverse industries ranging from tourism to branding, and from people development to public relations. But at the heart of his work lays a deep and sincere commitment to serve and support people.
It was at the age of 32 that Danny made a profound and remarkable decision that would radically alter the direction of his life. In response to what he experienced as an emerging corporate culture dominated by complaint driven reactions, he committed himself to developing a platform through which he could champion and promote a somewhat contradictory culture of praise and appreciation, and lead a transformation in organisational behaviour.
A practical approach to work-life balance solution for Hong Kong’s workforce – without using valuable internal resources
Sam Lau, Managing Director, Total Loyalty Company
Sam Lau was the originator of “staff club outsourcing” in Australia 1n 1995 and now heads up the team in Hong Kong, delivering solutions that work specifically for the HK workplace. Clients who have implemented the Total Loyalty Company’s innovative approach include American Express, CBRE, National Australia Bank, Pepsico, Sony Pictures, and many others. He will take us through a few case studies on how such solution is not just a “nice to have” service but a key part of the HR team for their clients.
