No business is sustainable without delivering value to customers. In service industries, this value very much hinges on the customer service experience perceived by the customers. The delivering of this value also very much depending on the people who have roles in delivering services.
Tag: workshop
Creative Problem Solving & Decision Making Demo Workshop
Are you a creative problem-solver? Do you typically approach a problem from many perspectives or opt for the same old solution that worked in the past? This workshop will provide the participants with skills that will allow them to understand and apply the process of creativity. Further, they will practice tools that can greatly enhance creativity and effectiveness in problem solving. With hands-on practices on creativity tools, exercises, and group discussion, it helps participants solve old problems in new ways.
Learning Objectives