{"id":913,"date":"2015-05-13T10:56:59","date_gmt":"2015-05-13T10:56:59","guid":{"rendered":"https:\/\/seniorhrforum.com\/?p=913"},"modified":"2020-08-06T06:39:58","modified_gmt":"2020-08-06T06:39:58","slug":"best-practice-in-building-a-proactive-workforce-in-service-industry","status":"publish","type":"post","link":"https:\/\/seniorhrforum.com\/index.php\/best-practice-in-building-a-proactive-workforce-in-service-industry\/","title":{"rendered":"Best Practice in Building a Proactive Workforce in Service Industry"},"content":{"rendered":"<p>To compete and win in today&#8217;s competitive marketplace, building up a proactive workforce that would always go an extra mile in every possible way to add values for our customers becomes a key determining factor for success in the service industry. On <strong>May 13, 2015<\/strong><em>, we have invited a series of speakers to share with us the keys to success in screening, selecting, training and leading a proactive workforce.<\/em><\/p>\n<p><em><strong>Session I: Screening and Selecting a Proactive Workforce in Servicing Role<\/strong> &#8211; eeVoices<br \/>\n<strong>Session II: &#8220;Be Proactive&#8221; in Taking Servicing Role<\/strong> &#8211; FranklinCovey Division<br \/>\n<strong>Session III: &#8220;Training and Leading a Proactive Workforce<\/strong> &#8211; inSkin Aesthetic Solutions, Philip Wain<\/p>\n<figure id=\"attachment_914\" aria-describedby=\"caption-attachment-914\" style=\"width: 300px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/seniorhrforum.com\/wp-content\/uploads\/2015\/12\/20150513-alan-up.jpg\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/seniorhrforum.com\/wp-content\/uploads\/2015\/12\/20150513-alan-up-300x169.jpg\" alt=\"Alan Lai, Operations Manager, inSkin Aesthetic Solutions, Philip Wain, sharing at the event.\" width=\"300\" height=\"169\" class=\"size-medium wp-image-914\" srcset=\"https:\/\/seniorhrforum.com\/wp-content\/uploads\/2015\/12\/20150513-alan-up-300x169.jpg 300w, https:\/\/seniorhrforum.com\/wp-content\/uploads\/2015\/12\/20150513-alan-up-1024x576.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><figcaption id=\"caption-attachment-914\" class=\"wp-caption-text\">Alan Lai, Operations Manager, inSkin Aesthetic Solutions, Philip Wain, sharing at the event.<\/figcaption><\/figure>\n<p><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To compete and win in today&#8217;s competitive marketplace, building up a proactive workforce that would always go an extra mile in every possible way to<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"categories":[55,66],"tags":[],"class_list":["post-913","post","type-post","status-publish","format-standard","hentry","category-employee-engagement","category-forum","two-columns"],"_links":{"self":[{"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/posts\/913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/comments?post=913"}],"version-history":[{"count":2,"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/posts\/913\/revisions"}],"predecessor-version":[{"id":1529,"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/posts\/913\/revisions\/1529"}],"wp:attachment":[{"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/media?parent=913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/categories?post=913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/seniorhrforum.com\/index.php\/wp-json\/wp\/v2\/tags?post=913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}